Comcast expands Xfinity security offerings to deepen broadband customer ties

Comcast expands Xfinity security offerings to deepen broadband customer ties

Tue, August 18, 2026 at 4:33 PM GMT+3 1 min read

Aug 18 (Reuters) - Comcast is expanding its Xfinity home security offerings with a new platform that ‌combines Wi-Fi-based protection with cybersecurity and family controls, ‌as it seeks to make its broadband service stickier in a competitive ​market.

Here are more details:

• Comcast said on Tuesday that the platform, called Xfinity Shield, is available for Xfinity Internet customers at no additional cost, while a $15-a-month option adds ‌an indoor camera, door ⁠and window sensor, cloud video storage and 24/7 urgent response.

• The company said the ⁠average Xfinity customer now connects 36 devices to WiFi, while its network identifies, filters and blocks an average of ​30 million ​threats each day.

• The new ​features could help deepen ‌customer engagement at a time when Comcast faces pressure to retain subscribers in a highly competitive market.

• "We're lowering dramatically the barrier of entry to the idea of a total security product under Xfinity Shield," Comcast product chief ‌Fraser Stirling told Reuters in ​an interview.

• The platform brings cybersecurity, ​WiFi Motion and ​family controls together in the Xfinity app. WiFi ‌Motion uses the Xfinity Gateway, ​which sits ​at the center of the home network, and other connected devices to detect movement in the home, ​while Comcast said ‌AI capabilities across its network and Gateway help ​support the service.

(Reporting by Harshita Mary Varghese in ​Bengaluru; Editing by Maju Samuel)